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Contact GBG’s dedicated customer support team about your GBG solution including technical support.

Support by location

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Support by product

greenID

Complete digital identity verification for frictionless onboarding

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Predator

Protect against transactional fraud and ensure AML compliance

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Instinct

Prevent onboarding and application fraud without disruption

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Other useful information

APAC Buzz

Catch up on solutions, insights, and events currently going on in GBG. Read customer updates, GBG in the News, sneak peaks to upcoming events, and more

Newsletter

On-demand webinars

Gain important insights and learn best practices in fraud & compliance management, identity verification and location intelligence by watching our on-demand webinars

View our on-demand webinars

Product Service Status

Check for service status, maintenance or incidents

Check service status

You said we did

Information about the actions and improvements we’ve made on the back of customer feedback, and any associated product updates

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Customer journey video

Discover how GBG's end-to-end solution can help your business manage fraud risks:

View customer journey video - Australia and New Zealand

View customer journey video - APAC

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Please refer to the main product support directory