Thin-File and Unbanked Customer Onboarding
Our solutions provide intelligent and alternative ways of verifying customers and assessing their credit risks. This includes solutions particularly designed to enable smooth onboarding processes for thin-file and unbanked customers, including customers new to banking and those without a credit history.
Whether your customers are fresh graduates opening their first bank account, or from an emerging market and looking for digital-first financial products, our customer onboarding solutions help address the challenges of assessing thin-file and unbanked customer segments.
Trusted by over 20,000 companies
Awards & Recognition
Chartis RiskTech Quadrant 2020 - AML Solutions
Recognised as Category Leader for AML Solutions
Chartis RiskTech Quadrant 2020 - KYC Solutions
Recognised as Category Leader for KYC Solutions
Chartis RiskTech Quadrant 2021 - Enterprise Fraud Solutions
Recognised as Category Leader for Enterprise Fraud Solutions
Reach more customers
Grow your business in new markets with new customers, who may have limited traditional documentation or banking history.
Easier onboarding processes
Our alternative assessment processes happen in the background to ensure the customer onboarding experience is not interrupted, and genuine customers are onboarded quickly.
Get a fuller view of your customers
Leverage advanced risk assessment capabilities and alternative intelligence to complement or supplement limited identity information, strengthening the overall risk assessment and delivering better assurance.
Identity Document Verification
Frictionless document authentication
Keep your business safe by verifying your customers against their identity document at the point of onboarding without impacting customer experience.
Application Fraud Management
Advanced customer assessment with Intelligence Center
Confirm customer's identity or assess credit risk by leveraging advanced capabilities and data intelligence, such as their email, phone usage patterns and social media footprint.
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Why choose GBG
We understand that every customer is unique and matters to your business. Our thin-file and unbanked customer onboarding solutions are configurable to help your business reach and service as many genuine customers as possible, no matter their location or stage in life. Our solutions include automated application reviews, digital credit scoring, email and phone risk assessments, and IP risk assessments, to provide alternative methods for assessing your customers’ validity and risk, enabling you to confidently grow your business.
