Contact us

Request a callback or send us a message

Request a callback

Beijing

1714, No. 4 Bldg, Guotoucaifu Plaza, No. 9 Guangan Road, Fengtai District, Beijing, China, 100055


T: (+86) 10 8351 3861
E: contact@gbgplc.com

Jakarta

Union Space, Satrio Tower 16th floor Jl. Prof. Dr. Satrio Kav. 1-4 Blok C4, Jakarta Selatan Indonesia


T: (+62) 21 2994 1364
E: contact@gbgplc.com

Kuala Lumpur

Level 3A, Wisma Miramas No. 1, Jalan 2/109E, Taman Desa, Jalan Klang Lama, 58100 Kuala Lumpur, Malaysia


T: (+60) 3 2712 3200
F: (+60) 3 2712 3201
E: contact@gbgplc.com

Melbourne

Level 4/360 Collins St, Melbourne, Victoria 3000, Australia


T: (+61) 3 8595 1500
E: contact@gbgplc.com

Sydney

Suite 301, Level 3, 20 Bond Street, Sydney, Australia


T: 02- 9053-6321
E: contact@gbgplc.com

Shanghai

Room 327, Apollo Building, 1440 Yan An (M) Road, Shanghai, 200040, China


T: (+86) 21 6133 1811
F: (+86) 21 6133 1886
E: contact@gbgplc.com

GBG Activate

Check credit applications and instantly find out who’s high-value and who’s high-risk


T: +61 1800 312 860
E: customer.support@gbgplc.com

greenID

Dedicated helpdesk contact details for all greenID products.


E: support@vixverify.com

Harmony RightAddress

Dedicated helpdesk contact details for Harmony RightAddress


T: Aus: 1800 236 096, NZ: 0800 367 674
E: support@mastersoftgroup.com

GBG ID3global

Customers sign up online from all over the world. They need to be identified and on-boarded fast


T: 0844 888 1136 *calls cost 5p per minute plus your telephone company’s network access charge
E: ID3globalhelp@gb.co.uk

GBG IDscan (Enterprise)

Streamline the recognition of ID documents to speed up your customer on-boarding process. Quickly assess if a document is likely to be used to commit fraud.


T: 0844 888 1136 *calls cost 5p per minute plus your telephone company’s network access charge
E: helpdesk@gbgplc.com

GBG IDscan Scannet

Dedicated helpdesk number for our Scannet product


T: 0207 987 9977
E: support@idscan.com

GBG Instinct

Checks new customer information against all kinds of reference data and get answers – fast


T: +61 1800 312 860
E: customer.support@gbgplc.com

GBG Orchestration

Detailed below are the dedicated helpdesk contact details for this product


T: +61 1800 312 860
E: customer.support@gbgplc.com

GBG Predator

Helping fight fraud by constantly watching customer transactions and alerting you when things look suspicious


T: +61 1800 312 860
E: customer.support@gbgplc.com

GBG Process Manager

Helps screen your customers and their activity through one system with GBG solutions as well as your own apps and data


T: +61 1800 312 860
E: customer.support@gbgplc.com

GBG Status Page

Please visit our status page to keep up to date with any maintenance or incidents, and to subscribe to updates.



Visit status page now

We currently receive enquiries from individuals that our customers have been interacting with, so we thought it would be helpful to expand on the role we play, and whether we'll be able to manage your request for information.



Read our FAQs

Media enquiries

Lauren James - PR Manager.


E: communications@gbgplc.com

General enquiries

If your enquiry does not relate to Finance or the Media team, please kindly use the number stated below.


E: contact@gbgplc.com

Request a callback

Give us a call, or get in touch using the form below.




What is our legitimate interest? click here
To view our privacy policy, click here
.red { fill: #b0013a; }