Predator

Transaction fraud monitoring

Frequently asked questions

 

You need to restart Predator Service whenever there are changes made to the Process Manager Tree, Maintenance Menu, Feeder Config file and Predator Service Configurations within Control Panel of the web client.

Whenever there are changes made to the web configuration file, identity of the application pool and configurations within the Control Panel.

No, the feature only accepts the encrypted message by GBG.

This can be determined by navigating to Control Panel > Administrative Tools > Services and check the status column for the Predator Service.

You may go to Account Details > About Predator and the version can be seen on the About Predator screen.

Support guides

Customer Service Portal

To log a ticket for troubleshooting, change request, new license or helpdesk access:

Visit the customer support portal now →


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customer.support@gbgplc.com


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