With new regulations incoming, the state of identity verification is in flux. The only way to stay competitive is to learn how to balance the demands of regulatory compliance with an exciting user experience.
Learn how in our new guide, The Future of Identity Verification UX.
The changing regulatory landscape will impact how we verify identity. Discover how new regulations will affect your sector so you can prepare your organisation with a sound, user-friendly onboarding experience.
Our guide will be even more useful if you're in the following sectors:
Find out the key elements of new regulations and legislation and how they will affect identity verification.
The Fifth Anti-Money Laundering Directive (5AMLD)
The Revised Payment Services Directive (PSD2)
The UK Gambling Commission
Harness this information to define all possible user journeys that could arise under the new regulatory framework.
According to Forrester, abandonment rates can reach at least 54% when it comes to financial matters. Millennials expect more from companies, and will seek out better experiences from your competitors.
Just complying with new regulations alone isn't enough. Your customers demand an exceptional user experience. It's up to you to give it them. Use our UX design principles to build a sign-up and verification process that works.
Your compliance should work hand in hand with your UX strategy. By outlining numerous UX principles to adhere to, we'll show you key areas to consider when introducing new processes to achieve compliance.
Whether that's where to consider international differences in identity verification, how to utilise photo-capture technology in your process, or where to deploy on-brand micro-copy, we'll walk you through the simple measures you need to streamline your user journeys.
Take the initiative and see how you can balance regulatory compliance with a great user experience, all before your competitors do, by downloading our UX whitepaper.