APAC
Beijing
1714, No. 4 Bldg, Guotoucaifu Plaza, No. 9 Guangan Road, Fengtai District, Beijing, China, 100055
Jakarta
Union Space, Satrio Tower 16th floor Jl. Prof. Dr. Satrio Kav. 1-4 Blok C4, Jakarta Selatan Indonesia
Kuala Lumpur
Level 3A, Wisma Miramas No. 1, Jalan 2/109E, Taman Desa, Jalan Klang Lama, 58100 Kuala Lumpur, Malaysia
T: (+60) 3 2712 3200
F: (+60) 3 2712 3201
E: enquiries@gbgplc.com
Melbourne
Level 4 / 360 Collins St, Melbourne, Victoria 3000, Australia
Sydney
Suite 301, Level 3, 20 Bond Street, Sydney, Australia
Shanghai
Room 327, Apollo Building, 1440 Yan An (M) Road, Shanghai, 200040, China
T: (+86) 21 6133 1811
F: (+86) 21 6133 1886
E: enquiries@gbgplc.com
EMEA
Barcelona
Edifici El Triangle 4ª planta, Plaça de Catalunya, 1 08002, Barcelona, Spain
T: (+34) 93 545 11 56
F: (+34) 93 548 4444
E: enquiries@gbgplc.com
Chester (UK headquarters)
The Foundation, Heronsway, Chester Business Park, Chester, CH4 9GB
Dubai
Unit No: 1967, DMCC Business Centre, Level No 1, Jewellery & Gemplex 3, Dubai, United Arab Emirates
Edinburgh
Suite No 4 & 5 Sanderson House, 9 Maritime Street, Leith, Edinburgh, EH6 6SB
Liverpool
Atlantic Pavilion, Albert Dock, Liverpool, L3 4AE
Nottingham
1 Wilford Business Park, Ruddington Lane, Nottingham, NG11 7EP
Turkey
Mersin Universitesi Çiftlikköy Kampüsü, Teknopark İdari Bina No: 106 Yenişehir, Mersin, Turkey
The United States
Atlanta
2018 Powers Ferry Road SE, Suite 720 Atlanta, GA 30339
New York
450 Park Ave South, 3rd Floor, New York, NY 10016
San Francisco
805 Veterans Boulevard Suite 305 Redwood City, CA 94063
T: 1 866 642 3240
F: +1 (650) 273-5603
E: enquiries@gbgplc.com
Helpdesk - customer support
GBG Activate
Check credit applications and instantly find out who’s high-value and who’s high-risk
GBG AdvancedCheck
Enabling you to verify license accuracy and entitlement for all your drivers
GBG ClaimsID
Stop Goods Lost In Transit fraud losses by tracking customers’ past behaviour
GBG Connexus
Trace, investigate and confirm the identities of individuals quickly and easily using the UK's widest range of data sources
GBG Datacare
Improve the quality of your data by cleansing, validating and appending it your customer’s data to help you effectively engage
GBG ID3global
Customers sign up online from all over the world. They need to be identified and on-boarded fast
T: 0844 888 1136 *calls cost 5p per minute plus your telephone company’s network access charge
E: ID3globalhelp@gb.co.uk
GBG IDscan (Enterprise)
Streamline the recognition of ID documents to speed up your customer on-boarding process. Quickly assess if a document is likely to be used to commit fraud.
T: 0844 888 1136 *calls cost 5p per minute plus your telephone company’s network access charge
E: helpdesk@gbgplc.com
GBG IDscan Scannet
Dedicated helpdesk number for our Scannet product
GBG Instinct
Checks new customer information against all kinds of reference data and get answers – fast
GBG KnowYourPeople
Leading UK employee identity checking service giving you the intelligence to confirm recruits and comply
GBG Marketing Services
Make the most of your customer database by consolidating and enhancing everything you know
GBG Orchestration
Detailed below are the dedicated helpdesk contact details for this product
GBG OnlineDisclosures
Offering criminal record checks through a fast, automated and cost effective screening solution
GBG Predator
Helping fight fraud by constantly watching customer transactions and alerting you when things look suspicious
GBG Process Manager
Helps screen your customers and their activity through one system with GBG solutions as well as your own apps and data
Loqate
Formally GBG Matchcode360. Get your customers on board reliably and with precision, drawing on quality data from 240 countries through the ultimate in type-ahead UX – taking basic information we can enhance it with business information, social media profiles, utilities supplier – and more.
Loqate - Capture+ (UK)
Dedicated contact details for the UK
Loqate - Capture+ (Germany)
Dedicated contact details for Germany
Loqate - Capture+ (US)
Dedicated contact details for the US
Loqate - Verify (Germany)
Dedicated contact details for Germany
Loqate - Verify (US)
Dedicated contact details for the US
Loqate - Verify and Capture+
If you are not based in the UK, Germany or the US, please use the telephone number provided below for our team to support your needs.
GBG Status Page
Please visit our status page to keep up to date with any maintenance or incidents, and to subscribe to updates.
I’m an individual and have a question about my data
We currently receive enquiries from individuals that our customers have been interacting with, so we thought it would be helpful to expand on the role we play, and whether we'll be able to manage your request for information.
General contact
Accounts payable
If you have a billing query, our team are happy to help. Guidance on our payment procedures is below.
General enquiries
If your enquiry does not relate to Finance or the Media team, please kindly use the number stated below.
Request a callback
Give us a call, or get in touch using the form below.
