IDscan Enterprise:
This Service Schedule is supplementary to the GBG Terms and applies to the IDscan Enterprise Service. Additional Terms apply where the relevant Datasets are selected on the Order Form.
1.1 In this Service Schedule the following definitions shall apply in addition to those contained within the GBG Terms:
"Document Library” means the template documents that the Service is trained to recognise and process as updated from time to time. This shall include all Identity Documents supported within the Service;
“Forensic Document Checking Service” means the review of an Identity Document by a Forensic Document Examiner and the provision of additional advice and guidance in relation to that Identity Document in accordance with the Professional Services as described on the Service Page. This is an additional service added as an optional component on the Order Form;
“Forensic Document Examiner” means a person trained to detect signs of forgery in images of Identity Documents;
“Identity Document” means a document processed via the Service, which may be used to prove a person's identity and/or address. For example, a passport, driving licence, National Identity card, utility bill or bank statement;
“IDscan Enterprise Additional Terms” means the Additional Terms relating to particular Datasets and/or aspects of the Service as updated from time to time which are available at https://www.gbgplc.com/en/legal-and-regulatory/legal-additional-terms/idscan-enterprise/;
“Initial Price” means the Charges for the use of the Datasets during the Initial Term of this Agreement, as set out within the Order Form. Where the Initial Price listed on the Order Form is lower than the Standard Price listed, the Initial Price will be considered to be Preferential Pricing;
“Processing” means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, adaptation, or alteration, retrieval, consultation, use, modification, storage, disclosure, restriction, erasure, or destruction;
“Sample Service”, if selected on the Order Form, means the additional service that shall be provided in accordance with the terms set out on the Service Page as updated from time to time;
“Service” means the IDscan Enterprise service which comprises of the Datasets selected on the Order Form, any Batches processed pursuant to a Batch Request (if applicable) together with the Standard Support Services, Professional Services, Forensic Document Checking Service (where relevant) and the Sample Service (where relevant), as described on the Service Page together with any other ancillary services provided by GBG to the Customer pursuant to this Agreement;
“Service Page” is available at https://www.gbgplc.com/en/legal-and-regulatory/products-v6/idscan-enterprise; and
“Standard Price” means GBG’s standard Charges for the use of Datasets provided as part of the Service as set out on the Order Form and updated by GBG from time to time.
1.2 The headings in this Service Schedule do not affect its interpretation.
2.1 Save where an Order is for an Evaluation, this Agreement will start on the Contract Start Date and will continue for the Initial Term and shall renew for further 12-month Renewal Terms unless terminated earlier in accordance with the Agreement.
3.1 Save as set out in this clause 3 and any other price increase provisions outlined in the Agreement (including the Order Form), on Renewal all Charges shall renew automatically in line with the Customer’s existing Licence and Prepayments.
3.2 If the Customer has received Preferential Pricing or if the Standard Prices or payment terms that applied on the Contract Start Date have changed during the Initial Term, then unless otherwise expressly agreed in writing between the Parties, GBG’s current Standard Prices and payment terms will prevail in respect of the Customer’s continued use of the Service after the Initial Term.
3.3 If the Customer materially breaches the Agreement and has received Preferential Pricing, GBG may terminate the Agreement or withdraw the Preferential Pricing as a consequence of the breach. GBG shall provide 30 days’ notice of its intention to revoke such pricing. Following revocation, GBG’s Standard Prices and payment terms (as notified to the Customer) will apply from the date of the breach for the remainder of the Initial Term and any continued use thereafter.
3.4 Notwithstanding anything else in this clause 3, after the expiry of the Initial Term GBG shall be entitled to increase the Charges by providing at least 30 days’ notice of the change.
4.1 GBG shall retain all Intellectual Property Rights in documents generated as a result of the provision of Professional Services or Standard Support Services including any template Identity Documents added to the Document Library as a result of any request by the Customer for the addition of new document types.
5.1 Where the Customer uses GBG’s Identity Document modules/sources that performs face match and liveness tests as part of the Service, where appropriate, the Customer is required to obtain express written consent from each Data Subject being verified, in accordance with the Agreement and Applicable Data Protection Laws. The Customer therefore acknowledges that such laws (e.g. Biometric Information Privacy Act (740 ILCS 14/ in Americas or under UK GDPR/EU GDPR) may require the Customer to disclose GBG’s processing of Biometric Data (as defined in the DPA) to the Data Subject and/or link back to GBG’s privacy notice to disclose the processing details.
5.2 The Customer shall, where required under Applicable Data Protection Laws and in accordance with all its obligations under the DPA, disclose GBG’s Processing of biometric data to the Data Subject and/or provide a link to GBG’s privacy notice to disclose the Processing details which can be found here:https://www.gbgplc.com/en/legal-andregulatory/products-services-privacy-policy/.
5.3 As part of the Service, the Customer may provide or GBG may request samples of Identity Documents to improve the accuracy of GBG’s Document Library. In such event, the Customer shall be responsible for obtaining the express Consent (as defined in the DPA) of the Data Subject for the collection, and Processing of the Data Subject’s Personal Data for such purpose together with any other requirements under Applicable Data Protection Laws.
Last updated: 29.07.2026
