FAQs

Welcome to GBG's shareholder FAQs. This section provides answers to common questions about our company, shares, and investor relations. If you cannot find the information here, please explore the other sections of our corporate website or contact Investor Relations directly.

What does GBG do?

GBG is a global leader in identity and location intelligence. We businesses answer one question at scale: is this person genuine and are they where they say they are. Our mission is to enable safe and rewarding digital lives for genuine people, everywhere. We combine identity verification, fraud prevention and location intelligence in a single business.

Where is GBG headquartered?

Chester, United Kingdom.

What is GBG’s registered address and company number?
  • Registered Address: GB Group plc, The Foundation Herons Way Chester Business Park Chester CH4 9GB
  • Company Number:  2415211 (Registered in England and Wales).
On which stock exchange is GBG listed?

GBG (GB Group plc) is admitted to the Equity shares (commercial companies) category of the London Stock Exchange's Main Market, trading under the ticker LSE: GBG, and the largest index we are a constituent of is the FTSE All-Share index.

What is GBG’s ISIN and SEDOL code?
  • ISIN: GB0006870611
  • SEDOL: 0687061
When is GBG's financial year end?

GBG's financial year ends on 31 March.

When does GBG report its results and hold shareholder meetings.

GBG publishes full-year results in June and half-year results in November, and typically issues scheduled trading updates through the year, usually April, July (on the AGM Day) and October. Exact dates will be listed on the financial calendar of our website once confirmed. Information regarding AGMs and other general meetings, including notices of meeting, proxy voting results, and presentations, can be found here.

Who runs GBG?

The day-to-day management of GBG is led by the Chief Executive Officer Dev Dhiman and Chief Financial Officer David Ward. The Board provides strategic leadership and oversight and is responsible for promoting the long-term success of the company. Find out more here.

How many people work for GBG?

Total number of team members as at 31 March 2026 was 1,055.

How many customers does GBG have?

Today, GBG is trusted by more than 20,000 organisations globally who we serve with digital identity and location capabilities. They span a broad range of sectors from financial services, financial technology (“fintechs”), gaming, enterprise partners, digital marketplaces, gig platforms and government.

Who are GBG’s advisors?

Auditors: PricewaterhouseCoopers LLP

Corporate broker: Deutsche Numis (A subsidiary of Deutsche Bank)

Share registrar: Equiniti

External legal counsel: Ashurst Perkins Coie (UK) LLP and Squire Patton Boggs (UK) LLP

Current details will be updated here.

What is a dividend, and does GBG pay one?

A dividend is an amount, taken from the company’s profits, paid out to shareholders for each share they hold. At GBG, we generally pay a final dividend each year in August in respect of the previous financial year. For FY26 the Board paid a final dividend of 4.4p per share, following shareholder approval at our AGM on 21st July 2026. Information regarding past dividends is available here.

Can I reinvest my dividend?

Yes. GBG offers a Dividend Reinvestment Plan (“DRIP”), which lets you receive shares at market value on the payment date instead of a cash dividend. The DRIP is administered by the Registrar, who can be reached on +44 (0) 371 384 2030 (calls to this number cost 8p per minute plus network extras).

Does GBG buy back shares?

Yes. Share buybacks form part of GBG's capital allocation. Since April 2025 we have completed £55 million of share buybacks, equivalent to around 9% of our issued share capital.

How do I buy or sell GBG shares?

You can buy and sell GBG shares through a stockbroker or a bank that offers a share dealing service. Equiniti also provides a share dealing service, accessible through Equiniti Shareview. If you are selling GBG shares, you will need your share certificate, as it is evidence of your ownership.

How do I manage my shareholding or contact the Registrar?

GBG's Registrar is Equiniti, which maintains the share register and can help with dividends, the DRIP and changes to your details. Equiniti can assist with various shareholding enquiries such as a change of personal details or helping to replace a lost share certificate. You can contact them in three main ways, post, phone or via the web.

Mail:
Equiniti Limited
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA
United Kingdom

Telephone: +44 (0) 371 384 2030 (Calls to this number cost 8p per minute plus network extras).

Equiniti website: Equiniti Shareholder Enquiries.

Can I request electronic communications rather than hard copy company documents?

You will need to register on the Equiniti Shareview website to do this online. To register for this service, you will need your shareholder reference number, which can be found on your share certificate. Once registered, you will need to change your mailing preference to e-communications and provide your e-mail address.

What are the benefits of electronic communications?

We can communicate with you in a more timely, secure and convenient manner. It also helps us to communicate in a more environmentally friendly and cost-effective way, which is in the interests of all shareholders.

How can I protect myself from unsolicited investment offers and share fraud?

GBG is aware that some shareholders may be targeted by unsolicited investment offers, known as "boiler room scams." These typically involve individuals or firms attempting to persuade shareholders to buy non-tradable or worthless shares, or to sell legitimate shares at below market value.

Be very cautious of any unsolicited approaches by phone, email, or post.

  • Verify Identity: Always verify the identity of the caller. Ask for their name, firm, and contact details, and then check these against official records.
  • Check FCA Register: Reputable firms are authorised by the Financial Conduct Authority (FCA). You can check the FCA Register at https://register.fca.org.uk/ to see if the firm is legitimate.
  • Do Not Disclose Personal Information: Never give out your personal financial details to unsolicited callers.
  • Report Suspicious Activity: If you receive such an offer, you should report it to the FCA by calling their Consumer Helpline on 0800 111 6768 or by visiting their website at https://www.fca.org.uk/consumers/scams. You can also report it to Action Fraud on 0300 123 2040.
How do I contact GBG’s Investor Relations?

Institutional investors and individual retail holders can reach the GBG investor relations team through the IR contacts page found here. 

Get in touch with our Investor Relations team