greenID:
This Service Schedule is supplementary to the GBG Terms and applies to the greenID Service. Additional Terms apply where the relevant Datasets are selected on the Order Form.
1.1 In this Service Schedule the following definitions shall apply in addition to those contained within the GBG Terms:
“greenID Additional Terms” means the Additional Terms relating to particular Datasets and/or aspects of the Service as updated from time to time which are available at https://www.gbg.com/legal-and-regulatory/additional-terms-v6/greenid/;
“Initial Price” means the Charges for the use of the Datasets during the Initial Term of this Agreement, as set out in the Order Form. Where the Initial Price listed in the Order Form is lower than the Standard Price listed, the Initial Price will be considered to be Preferential Pricing;
“Service” means the greenID service which comprises of the Datasets selected in the Order Form, any Batches processed pursuant to a Batch Request (if applicable) together with the Standard Support Services and Professional Services as described on the Service Page and any other ancillary services provided by GBG to the Customer pursuant to this Agreement;
“Service Page” is available at https://www.gbgplc.com/legal-and regulatory/products-v6/greenid/; and
“Standard Price” means GBG’s standard Charges for the use of Datasets provided as part of the Service after expiry of the Initial Term as set out in the Order Form and updated by GBG from time to time.
1.2 The headings in this Service Schedule do not affect its interpretation.
Save where an Order is for an Evaluation, this Agreement will start on the Contract Start Date and will continue for the Initial Term and thereafter on a rolling basis unless terminated earlier in accordance with the Agreement.
3.1 The Customer acknowledges that components of the Service are supplied on an ‘as-is’ and ‘as-available’ basis, as some components and/or access are dependent on websites or third-party services that are not within GBG’s control.
3.2 We will use reasonable endeavours to maintain your access to third-party websites and services, but the Customer acknowledges that third-party websites, and services within those websites which are controlled by other entities may be blocked, withdrawn, modified and/or otherwise made inaccessible without notice either from ourselves or from the owners or controllers of those websites/services.
3.3 Where relevant to the Service, the Customer acknowledges and accepts that occasionally GBG may be required to direct the Customer to a third-party website as part of delivery of the Service, of which the Customer will be subject to the relevant terms, conditions and policies contained in or on that third-party website, of which GBG does not operate, associate or endorse, and is not responsible for, in any way.
4.1 If a Source introduces or increases any fee for access or usage, we will notify the Customer by written notice of not less than ten (10) days and the Customer will be entitled to remove the source from the selected sources set out in the Order Form. If you do not notify us that you wish to remove such source, GBG is entitled to increase the Charges for access to that service by an equivalent amount, plus any relevant taxes.
4.2 When Customer uses the single sign-on (SSO) service, the Customer acknowledges and agrees that the use of the Service necessitates the provision of their employees' work email address to GBG or its third-party providers and the transfer of the employees' work email address to Europe and/or the United States of America. The Customer hereby consents to and authorises this transfer and understands that this may involve the processing and storage of email data outside of Australia, in accordance with Applicable Data Protection Law.
4.3 The Customer acknowledges and accepts that the Service does not, and is not intended to, operate as a record management system, both during or after the relevant term of the Agreement. The Customer must ensure that it has sufficient record management governance and controls in place in respect of the verification records produced by the Service.
5.1 Save as set out in this clause 5 and any other price increase provisions outlined in the Agreement (including the Order Form), on Renewal, Prepayments shall renew automatically.
5.2 If the Customer has received Preferential Pricing or if the Standard Prices or payment terms that applied on the Contract Start Date have changed during the Initial Term then unless otherwise expressly agreed in writing between the Parties, GBG’s current Standard Prices and payment terms will prevail in respect of the Customer’s continued use of the Service after the Initial Term.
5.3 If the Customer materially breaches the Agreement and has received Preferential Pricing, GBG may terminate the Agreement or withdraw the Preferential Pricing as a consequence of the breach. GBG shall provide 30 days’ notice of its intention to revoke such pricing. Following revocation, GBG’s Standard Prices and payment terms (as notified to the Customer) will apply from the date of the breach for the remainder of the Initial Term and any continued use thereafter.
5.4 Notwithstanding anything else in this clause 5, after the expiry of the Initial Term GBG shall be entitled to increase the Charges under an Order by giving the Customer not less than 30 days’ notice of the change.
6.1 All references to “$”, “AUD” or “dollars” shall, unless indicated otherwise, mean Australian Dollars.
Last updated: 29.07.2026
