GBG Detected
This Service Schedule is supplementary to the GBG Terms and applies to the GBG Detected Service. Additional Terms apply where the relevant Datasets are selected on the Order Form.
1.1 In this Service Schedule the following definitions shall apply in addition to those contained within the GBG Terms:
“GBG Detected Additional Terms” means the Additional Terms relating to particular Datasets and/or aspects of the Service as updated from time to time which are available at: https://www.gbgplc.com/en/legal-and-regulatory/additional-terms-v6/gbg-detected/;
“Identity Document” means a document processed via the Service, which may be used to prove a person's identity and/or address. For example, a passport, driving licence, National Identity card, utility bill or bank statement;
“Platform Fee” means the fee set out on the Order Form, for the use of the Service (which may be amended from time to time in accordance with clause 4.2);
“Price” means the Charges for the use of the Datasets provided as part of the Service during the Initial Term of this Agreement and set out within the Order Form;
“Risk Score” means a functionality of the Service which provides the Customer with the ability to pre-define and configure their risk appetite which shall then be applied by the Service when returning back an automated risk decision on the business;
“Service” means the Detected service as detailed on the Service Page, which comprises of the Datasets selected on the Order Form, and may incorporate other GBG solutions such as ID3global and/ or IDscan, together with the Standard Support Services and Professional Services as described on the Service Page and any other ancillary services provided by GBG to the Customer pursuant to this Agreement; and
“Service Page” is available at https://www.gbgplc.com/en/legal-and-regulatory/products-v6/gbg-detected/.
1.2 The headings in this Service Schedule do not affect its interpretation.
2.1 Save where an Order is for an Evaluation, this Agreement will start on the Contract Start Date and will continue for the Initial Term and shall renew for further 12-month Renewal Terms unless terminated earlier in accordance with the Agreement.
3.1 The Customer acknowledges and agrees that before the Service go live date, the Customer must set up its own Risk Score configuration and communicate this to GBG.
3.2 GBG shall retain all Intellectual Property Rights in documents generated as a result of the provision of the Professional Services or Standard Support Services including any template Identity Documents added to the Document Library as a result of any request by the Customer for the addition of new document types.
4.1 The annual Platform Fee shall be based on an estimated number of business data Transactions processed by the Customer each month during the Initial Term (the “Estimated Monthly Usage”). At the end of the first 3-month period of the Initial Term, GBG shall review the Customer’s usage and where the averaged Estimated Monthly Usage has been exceeded, GBG shall be entitled to increase the Platform Fee in line with the table set out in the Order Form. At the end of each subsequent 3-month period of the Initial Term, GBG reserves the right to continue to increase the Platform Fee should the Customer continue to exceed the stated volume thresholds.
4.2 Save for as set out in clause 4.3 and any other price increase provisions outlined in the Agreement (including the Order Form), on Renewal, all Charges shall renew automatically in line with the Customer’s existing Order Form (including any Prepayment) and the Platform Fee shall be based on the last 3-month period of the Initial Term or Renewal Term, and the review of the Platform Fee shall continue in line with clause 4.1.
4.3 Notwithstanding anything else in this clause 4, GBG shall be entitled to increase the Charges for the Platform Fee or the Datasets by giving the Customer not less than 30 days’ notice prior to the expiry of the Initial Term or applicable Renewal Term.
5.1 Where the Customer uses GBG’s Identity Document modules/sources that performs face match and liveness tests as part of the Service, where appropriate, the Customer is required to obtain express written consent from each Data Subject being verified, in accordance with the Agreement and Applicable Data Protection Laws. The Customer therefore acknowledges that such laws (e.g. Biometric Information Privacy Act (740 ILCS 14/ in Americas or under UK GDPR/EU GDPR) may require the Customer to disclose GBG’s processing of Biometric Data (as defined in the DPA) to the Data Subject and/or link back to GBG’s privacy notice to disclose the processing details.
5.2 The Customer shall, where required under Applicable Data Protection Laws and in accordance with all its obligations under the DPA, disclose GBG’s Processing of biometric data to the Data Subject and/or provide a link to GBG’s privacy notice to disclose the Processing details which can be found here: https://www.gbgplc.com/en/legal-and-regulatory/products-services-privacy-policy/.
5.3 As part of the Service, the Customer may provide or GBG may request samples of Identity Documents to improve the accuracy of GBG’s Document Library. In such event, the Customer shall be responsible for obtaining the express Consent (as defined in the DPA) of the Data Subject for the collection, and Processing of the Data Subject’s Personal Data for such purpose together with any other requirements under Applicable Data Protection Laws.
Last updated: 29.07.2026
