This Service Schedule is entered into pursuant to and forms part of the Master Partner Agreement (the “Agreement”) between GBG and the Partner. Capitalised terms used in this Service Schedule shall have the meanings given to them in the Master Partner Agreement – Core Terms unless otherwise defined herein. This Service Schedule sets out the specific terms, scope, and conditions applicable to the Services described below.
1.1 In this Service Schedule the following definitions shall apply in addition to those in the Core Terms:
“Additional Terms” means the special terms and conditions relating to particular Datasets, Sources, and/or aspects of the Services as updated from time to time which are available here: https://www.gbgplc.com/legal-and-regulatory/additional-terms-v6/
"Commission Period" means, in respect of each End user Agreement, the period specified in the applicable Order Form, commencing on the date on which that End User Agreement takes effect.
“End User Agreement” means GBG's standard agreement for the provision of the applicable Service (consisting of an order form and terms and conditions) provided to the End User following a successful Introduction and signed by the End User and GBG.
“Introduction” means the provision of contact details of a representative at the Prospect who knows at least one individual at the Partner. Such contact details are to be sent to the GBG email address notified to the Partner from time to time. "Introduce", “Introducing” and “Introduced” shall be construed accordingly.
“Revenue” means revenue generated for GBG as a result of the sale of the Service to an End User (provided that an End User Agreement is concluded within twelve months of the date of the Introduction) less any Sales Tax on the Service and any discounts or rebates granted by GBG to the End User.
“Non-Production Environment” means any testing environment made available by GBG for the purposes of evaluating, testing, developing, configuring or integrating the Service, which may be described in the Order Form or otherwise by GBG as a pilot site, preview site, sandbox, test environment, user acceptance testing (UAT) environment or any other similar term.
“Platform” means the technology that the Partner uses to integrate the Service.
“Professional Services” means the professional services as indicated on the Order Form (if applicable) and provided by GBG in accordance with any applicable terms set out in the relevant Service Page specific to the Service.
“Service” means GBG Service as detailed on the Order Form.
“Service Page” means the dedicated webpage that includes relevant information about the Service, including details regarding, Standard Support Services, and Professional Services, available at https://www.gbgplc.com/legal-and-regulatory/products-v6/;
“Territory” means the area(s) set out on the Order Form excluding the Restricted Territories.
“Web-Service Interface” means a web service interface which is the programmatic interface through which data is passed by the End User to the Service and or the Service passes data to the End User.
2.1 The Order Form incorporating this Service Schedule shall become effective on the Contract Start Date and will continue for the Initial Term and thereafter until terminated earlier in accordance with this Agreement.
2.2 Where selected on the Order Form, GBG will provide the Professional Services in accordance with the terms outlined in the Service Page.
3.1 Under this Service Schedule, GBG appoints the Partner to act as an Integrated Introducer and to be its non-exclusive Partner for the identification and Introduction of Prospects for the Service in the Territory
3.2 The Partner shall be entitled to describe itself as an "Authorised Introducer" of GBG. Nothing in the Agreement shall create any agency, partnership, or other fiduciary relationship between the Parties.
3.3 Where specified in the Order Form, GBG will provide Professional Services to support the Partner with the integration of the Service with the Platform in accordance with any applicable terms set out on the relevant Service Page specific to the Service.
3.4 The Partner acknowledges and accepts that GBG shall have no liability or responsibility for the provision of the Platform and/or the End User’s use of the Platform and that the Partner is solely responsible for ensuring it has an appropriate contractual agreement in place with the End User to govern the integration with and use of the Platform.
3.5 The Partner shall have no authority to enter into or commit GBG to enter into any legally binding arrangement on behalf of GBG with any person or End User in relation to the Service or otherwise, nor to pledge the credit of GBG in any way.
3.6 During the Term the Partner shall not be directly concerned or interested in the development, manufacture or importation of any goods or services in the Territory which are similar to the Service or which (either alone or in conjunction with other goods or services) perform or are designed to perform the same or a similar function to that of the Service.
3.7 The Partner acknowledges that GBG will enter into an End User Agreement (with the End User) for receipt of the Service via the Partner Platform which provides that all charges payable by the End User for use of the Service are paid directly to the GBG Billing Entity.
3.8 GBG may appoint other Introducers/Integrated Introducers and sell the Service directly, and modify, replace or discontinue the Service from time to time on notice.
4.1 GBG reserves at all times the right to:
(a) refuse in its absolute discretion, to accept or to act upon any referral made under this Agreement and may at its sole discretion decide whether to engage in negotiations with a Prospect or to give any quotation in respect of the Service; and / or
(b) remove, amend, or vary the Service, its pricing and/or any standard conditions of the Service (including the End User Agreement).
4.2 For each Introduction, the Partner shall provide the relevant GBG account manager with the Prospect’s company name and address, contact name, email address, telephone number (where possible) and, where applicable its ICO registration number, together with a summary of the opportunity.
5.1 In consideration for the Partner complying with its obligations under the Agreement and subject to the remainder of this clause 5, GBG shall pay to the Partner the Commission on the Revenue generated for GBG from the sale of the Service to End Users in the Territory as a result of Introductions made by the Partner, during the term of the Agreement or during any period for which commission is payable as specified in the Order Form.
5.2 Subject to clause 5.3, Commission shall become due following the end of the month in which GBG receives the Revenue from the End User. For the avoidance of doubt Commission will not be payable on any Revenue generated in respect of any additional services or products purchased by an End User or a Prospect.
5.3 As soon as reasonably possible following the last day of each month, GBG shall send to the Partner a statement showing particulars of the Commission due for that month and setting out the main components used in calculating the amount of the Commission.
5.4 The Partner shall issue an invoice to GBG (in a form suitable for Sales Tax purposes) for the Commission due to the Partner each month as soon as practicable after receipt by the Partner of each statement of Commission sent to it by GBG in accordance with clause 5.3.
5.5 GBG shall pay the Partner the Commission due (less the value of any payments due from the Partner to GBG) within thirty (30) days of receipt of a valid and correct invoice provided by the Partner in accordance with clause 5.4.
5.6 Commission shall be paid to the Partner in the currency as set out in the Order Form. Payment shall be made by GBG by bank transfer to a single bank account nominated by the Partner which must be located in the same country in which the Partner is established.
5.7 No Commission shall accrue or be payable in respect of: (a) any Prospect Introduced after termination of this Agreement; or (b) any Revenue received after expiry of the applicable Commission Period, except in each case to the extent expressly provided under clause 5.8.
5.8 In the event only that this Agreement is terminated by GBG in accordance with clause 20.3 of the Core Terms, Commission shall continue to be payable on Revenue received by GBG during the six-month period following the effective date of termination, unless the applicable Commission Period expires earlier. For the avoidance of doubt, no Commission shall accrue or be payable in respect of Revenue received after the effective date of termination where: (a) the Partner terminates the Agreement for convenience; or (b) GBG terminates the Agreement as a result of any breach by the Partner, notwithstanding that an End User Agreement remains in force or its Commission Period has not expired.
6.1 The Partner shall keep or cause to be kept full and accurate records in connection with the performance of its obligations under this Service Schedule.
6.2 All records will, at all times, remain the property of GBG and the Partner agrees that it will not use records for any purpose other than to comply with its obligations under this Service Schedule.
7.1 It is acknowledged and agreed that both GBG and the Partner will each enter into a written contract with the End User which documents (without limitation) the applicable roles and responsibilities, rights, obligations and remedies of the parties in respect of Personal Data and privacy in compliance with Applicable Data Protection Laws.
8.1 The Partner acknowledges and accepts that GBG excludes all warranties and liabilities in respect of the relationship between the Partner and End User.
9.1 Upon request GBG will grant access to the Non-Production Environment (which may include Datasets listed on the Order Form).
9.2 Where Datasets/Sources are made available in the Non-Production Environment, Additional Terms shall apply to the relevant Dataset/Sources and the Partner shall comply with them.
9.3 Access to the Non-Production Environment shall be allowed, at the discretion of GBG, without Charge up to an agreed figure as stated on the Order Form (“Monthly Non Production Volume”) provided that: (a) the Service is not being used for any productive or commercial purpose; (b) the Service is only being used to enable the Partner to carry out development work and testing of any integration solution, and evaluate whether the Services meets End Users’ business requirements. For the avoidance of doubt any usage in excess of the Monthly Non Production Volume will be charged in accordance with the Charges outlined on the Core Terms. Any amount not used in the month period to which the Monthly Non-Production Volume applies cannot be carried over into subsequent periods.
9.4 The Partner shall not make available the Non-Production Environment or any information derived by use of, reference to, or comparison with the Non-Production Environment to any person, or use of any of the same other than solely for the purpose of trialling the Service; nor shall the Partner use the Non-Production Environment in the provision of any services to any other individual or organisation for gain or otherwise unless such use is specifically authorised in writing by GBG.
9.5 The technical specification and operation of the Non-Production Environment and the service levels, response times, support or maintenance provided in relation to the Non-Production Environment shall be at GBG’s discretion.
9.6 Where required, GBG reserves the right to request additional documentation or information from the Partner as necessary to meet its own or its Supplier’s due diligence requirements. If the Partner fails to provide the required information or documentation or does not meet the due diligence standards, GBG may cease providing that access to the Non-Production Environment part of the Service.
9.7 The Partner shall be responsible for the completeness of all data (including Personal Data) provided to GBG as part of its use of any Non-Production Environments of the Service in accordance with Applicable Data Protection Laws and should retain back-up copies of all data provided to GBG.
9.8 Where relevant, the Partner must and shall ensure that any of its Users must not upload or populate unrelated information within the Customer Audit Trail (as defined in the DPA), including but not limited to bank account details, social security numbers (SSN), financial information, sensitive personal information as defined under Applicable Data Protection Law (such as medical information), or malicious content (“Prohibited Material”). Information populated must only be relevant to the Transaction and should therefore exclude any Prohibited Material. GBG shall not be liable to the Partner or any claim made by a third party for loss, damage, or liability arising from the Partner’s failure to comply with the provisions of this clause 9.8.
9.9 The Partner may immediately suspend or revoke Non-Production Environment access where the Partner breaches this Service Schedule or the Core Terms.
Last updated 30 08 2026
