Building trust in a digital world
We are in business to build trust in a digital world. We believe in a world where you can transact online with confidence.
From our Chair
"I have joined GBG at an exciting time. It is clear that the business has the ambition and capabilities to execute on the attractive long-term growth opportunities in global and highly attractive markets."
Richard Longdon, Chair
FY23 summary
Our business at a glance
Any business can trade globally; the digital world has no limits. This creates enormous opportunities but also presents new threats and challenges. By bringing our data expertise and world-class technology to bear on digital barriers, like trust, speed and accuracy, we help deliver frictionless customer experiences and complete customer due diligence to business. We serve organisations from small start ups to the worlds biggest and fastest-growing brands.
From customer onboarding to in-life transactions, we offer these organisations a unique combination of standalone and layered capabilities, helping to build trust across the customer lifecycle. Every day, millions of people around the world interact with our solutions without even knowing it.
As the leading global experts in digital identity, we are at the forefront of a fast-growing but fragmented global industry. In an increasingly data-driven economy and society, our global portfolio of location intelligence, identity verification and fraud and compliance solutions is uniquely positioned with the competitive advantage to deliver profitable growth and diversification over the long term.
FY23 revenue
£278.8m
Over the last five years, we have diversified both geographically and by sector. From international banks to tech giants, automotive manufacturers to fast fashion retailers, we partner with our customers as they set the agenda for the future of business.
By region
Revenue by Type
By key sectors
Our market-leading solutions work together to build trust across the complete customer lifecycle.
Powered by the most accurate global location intelligence data sourced from a range of worldwide data banks updated daily, our Loqate solutions are used millions of times a day by businesses of all sizes in all sectors. We provide address verification, real-time address lookup, validation and data enhancement and maintenance solutions. We aim to connect every business in the world to every customer in the world.
Revenue: £76.9m (28% of revenue)
We keep businesses safe by providing secure, smooth onboarding. Our fully configurable digital identity verification solutions build trusted relationships with brands, through document and data verification. We can verify and authenticate the identity of much of the world’s population, anywhere in the world, helping businesses welcome more good customers while reducing digital identity fraud.
Revenue: £162.7m (58% of revenue)
Protecting businesses and brand reputations while reducing losses from financial crime, our end-to-end fraud and compliance solutions deliver real-time protection and regulatory compliance. We help businesses know their customers and screen out fraudulent transactions, preventing application fraud and detecting and preventing money laundering activity while maintaining a frictionless digital customer experience.
Revenue: £39.2m (14% of revenue)
"GBG’s performance this year is in no small part due to the dedication of our 1,250+ global team. Their commitment and expertise, working tirelessly in partnership with our valued customers, have enabled GBG to navigate the present and evolving macro uncertainty and deliver important strategic progress and operational improvements to enable the Group to achieve its medium-term growth and profitability plans."
Chris Clark, Chief Executive Officer (CEO)
Hear from our customers
Pandora | Retail sector
Christian Schiøtt Drost, Digital Product Manager
Onto | Technology sector
Carenza Harvey, Senior Product Manager
Payfare | Financial services sector
Su Young Chun, Chief Compliance Officer & Head of Customer Support
AMP Bank | Financial services sector
Michelle Reinisch, Business Management & Financial Crime Director
Our commitment to Environmental, Social and Governance
"Our ESG strategy demonstrates our continued focus on driving improvements across our operations and the solutions we offer."
Natalie Gammon, Chair of the ESG Committee
To find out more about our contribution to the UN SDGs, ESG targets and wider ESG activities, download the ESG statement from our latest annual report.
