“Additional Services” means services which are not directly covered by the Agreement and may be subject to Additional Terms as set out at Schedule 5.3.
“Annexure” means a document which is annexed or attached to these Product Terms and is identified as an annexure, attachment or schedule, and may include any addendum, amendment, appendix, file attachment, variation or URL/hyperlink.
“Batch Service” means the processing and enhancement of Input Materials by GBG and the delivery of Results to the Customer by data file.
“Discontinued Version” means a Version or Versions (or elements or parts thereof) of the Service that that may be retired as part of GBG’s ongoing product lifecycle management programme.
“Documentation” means any manuals including release notes, reference guides, specifications or other documents relating to the Product provided to you by us.
“End User” means any customer of yours to whom you make available or propose to make available the Service;
“Helpdesk” means the helpdesk facility provided by GBG to handle enquiries and administration for the Service.
“Permitted Purpose” means the permitted purpose as defined in Clause 15 of Schedule 5.1 at Section 1.
“Prohibited Purpose” means each of the prohibited uses to sell, transfer, supply or otherwise deal with the Supplier’s Solutions, as further defined in Clause 16 of Schedule 5.3.
“Professional Services” means the professional services as indicated on the Order Form and provided in accordance with the terms set out in Annexure detailing statement of work.
“Renewal Term” means the automatic renewal of the Agreement at the conclusion of the Initial Term and subsequently on the anniversary date of the Commencement Date for the period set out in the Agreement as the Initial Term, subject to any variations agreed between the parties.
“Schedule” has the same meaning as Annexure.
“Standard Price” means GBG’s standard Charges for the use of Services and/or Datasets provided as part of the Service as set out in the Order Form and updated by GBG from time to time.
“Standard Support Services” means the standard support services as indicated on the Order Form and provided in accordance with the terms set out on the Product Page as updated from time to time.
“Test Account” means an account provisioned in the Order Form at the line item of same name, issued in accordance with Clause 3.11 of these Product Terms and any other special terms that may apply specifically to such an account for the specific purpose of a Customer conducting testing of the Product and/or Services, subject to restrictions that may be in place in relation to users, Charges, transactions, time or any other restrictions that the parties agree may apply during the relevant term applicable to the Test Account.
“Transaction” means a single search, click, check or any other means of obtaining Results, as outlined within the Order Form.
“Update” means any improvements, updates, variations, modifications, alterations, additions, error connections, bug-fixes, enhancements, functional changes or other changes to the Service that do not constitute an Upgrade.
“Upgrade” means a new release of the Service that constitutes a significant change, for example, a release of the Service that introduces new features and/or additional functionality. An upgrade can also refer to a product change that requires the Customer to migrate to a new or alternative GBG product that has the same general function and purpose but enhanced or upgraded features.
“We/Us/Our” means GBG or, where applicable, a GBG Group Company.
“You/Your” means the Customer and any users.