Reduce shopping cart abandonment rates
You’ve connected a customer to the right product. It’s at the right price. They’re ready to buy. But a poor checkout experience means they simply can’t be bothered. They drop out. And give their business to a competitor.
Despite the growth of e-commerce, shopping cart abandonment is still incredibly high, especially for customers using a mobile device. The average check-out process takes customers through 5 steps - and 50% of sites ask for repeat information.
of people have abandoned an online shopping process
of people abandoned due to a complicated registration process
of people abandon due to poor mobile experience
We believe a smooth user journey before and during the checkout process will optimise conversion rates and increase repeat business. Our tools can do this on a global scale. We’ll help you create a bespoke, user-friendly customer journey for all your customers, whichever channel they choose.
“Over a third (36.6%) of m-commerce consumers cited fiddly controls, mis-keying and the general mobile shopping experience as being unsatisfactory.”