Global customer & location intelligence
In today’s global and multi-channel environment, it’s essential for businesses to really understand the identity of their customers. Do you know where and when they like to shop for example? Where do they virtually ‘hang out’? Can you use the details of their location to improve your customer service?
The amount of time a US citizen typically needs to open an ‘online’ bank account
The percentage of US citizens who change their email address every 6 months
The number of US mail pieces that are tossed in the trash every year due to “poor address quality”
The amount predicted to be spent online by 2025 in the ASEAN region – up from $5.5 bn in 2016
As well as enabling businesses to verify the identity of their customers quickly and easily, we help you improve and enrich the things you know about them. It means you get top-quality data you can trust, and a 360 picture of what they like (and don’t). Wherever you, or they, are in the world.
We help organisations all over the world to improve their customer processes. Dealing with identity data in different languages and multiple address formats doesn’t have to be a chore.
Talk to us, for instance, about helping your customers:
- Open a bank or investment account without requiring documentary proof of ID
- Get an insurance quote with minimal data entry
- Set up an online account with you in seconds
“It costs: $1 to verify the accuracy of data at the point of entry, $10 to correct or clean up data in batch form, and $100 (or more) per record if nothing is done – including the costs associated with low customer retention, and inefficiencies”