Event

AICLA/ANZIIF Claims Convention

The Art of Claims — Maintaining Customer Focus

Date September 21, 2017, 08.00AM
Location 61-101 Phillip Street, Sydney, NSW 2000, Australia
Venue Sofitel Sydney Wentworth
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Understand and manage fraud risk

The AICLA/ANZIIF Claims Convention (CC17) attracts delegates, industry experts and world-class speakers from across Australia, New Zealand and the Asia-Pacific region. This year marks the 11th convention, and is themed 'The Art of Claims — Maintaining Customer Focus'. The convention offers a great opportunity to provide professionals with the knowledge and insight needed to help combat key issues facing the insurance sector both now, and in the future.

This year's Claims Convention will address the following topics:

  • Is the customer important in the claims process?
  • Dealing with problem claimants
  • Why are claims disputes increasing and taking longer to resolve?
  • Using big data and analytics in the claims process
  • Innovative policies and approach to insurance
  • Customer focus and social media in claims
  • Will technology replace the direct customer relationship?

It's estimated globally that 10% of insurance claims are fraudulent. Find out how data technology is being used to build extensive customer risk profiles that insurance companies can use to make informed decisions.

Speak to our anti-fraud experts and find out how we can help you understand and manage fraud risk to evaluate and capitalise on the right opportunities more quickly and decisively than your competitors. Book a meeting with GBG at this year's CC17 using the form below.

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  • Outlook 2017-09-21 08:00:00 2017-09-22 08:00:00 Europe/London AICLA/ANZIIF Claims Convention AICLA/ANZIIF Claims Convention 61-101 Phillip Street, Sydney, NSW 2000, Australia GBG marketing@gbgplc.com
  • Google Cal 2017-09-21 08:00:00 2017-09-22 08:00:00 Europe/London AICLA/ANZIIF Claims Convention AICLA/ANZIIF Claims Convention 61-101 Phillip Street, Sydney, NSW 2000, Australia GBG marketing@gbgplc.com
  • iCalendar 2017-09-21 08:00:00 2017-09-22 08:00:00 Europe/London AICLA/ANZIIF Claims Convention AICLA/ANZIIF Claims Convention 61-101 Phillip Street, Sydney, NSW 2000, Australia GBG marketing@gbgplc.com

Book a meeting with us

We'll help you protect your organisation from insurance fraud