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GBG Activate

Check credit applications and instantly find out who’s high-value and who’s high-risk


T: +61 3859 51500
E: enquiries@gbgplc.com

GBG AdvancedCheck

Enabling you to verify license accuracy and entitlement for all your drivers


T: 0115 969 4952
E: datateam@advancedcheck.co.uk

GBG ClaimsID

Stop Goods Lost In Transit fraud losses by tracking customers’ past behaviour


E: servicedesk@gbgplc.com

GBG Connexus

Trace, investigate and confirm the identities of individuals quickly and easily using the UK's widest range of data sources


T: 01244 657 321
E: helpdesk@gbgplc.com

GBG Datacare

Improve the quality of your data by cleansing, validating and appending it your customer’s data to help you effectively engage


T: 01244 657321
E: cleanmydata@gbgplc.com

GBG ID3global

Customers sign up online from all over the world. They need to be identified and on-boarded fast


T: 0844 888 1136 *calls cost 5p per minute plus your telephone company’s network access charge
E: ID3globalhelp@gb.co.uk

GBG IDscan (Enterprise)

Streamline the recognition of ID documents to speed up your customer on-boarding process. Quickly assess if a document is likely to be used to commit fraud.


T: 0844 888 1136 *calls cost 5p per minute plus your telephone company’s network access charge
E: helpdesk@gbgplc.com

GBG Instinct

Checks new customer information against all kinds of reference data and get answers – fast


T: +61 3859 51500
E: enquiries@gbgplc.com

GBG KnowYourPeople

Leading UK employee identity checking service giving you the intelligence to confirm recruits and comply


T: 0845 8721454
E: employ.comply@gbgplc.com

GBG Marketing Services

Make the most of your customer database by consolidating and enhancing everything you know


T: 01244 657 399
E: mdssupportteam@gbgplc.com

GBG OnlineDisclosures

Offering criminal record checks through a fast, automated and cost effective screening solution


T: 0845 251 5000
E: onlinedisclosures@gbgplc.com

GBG Predator

Helping fight fraud by constantly watching customer transactions and alerting you when things look suspicious


T: +61 3859 51500
E: enquiries@gbgplc.com

GBG Process Manager

Helps screen your customers and their activity through one system with GBG solutions as well as your own apps and data


T: +61 9377 8700
E: info@dectechsolutions.com

Loqate

Formally GBG Matchcode360. Get your customers on board reliably and with precision, drawing on quality data from 240 countries through the ultimate in type-ahead UX – taking basic information we can enhance it with business information, social media profiles, utilities supplier – and more.


T: 01244 657321
E: helpdesk@gbgplc.com

GBG Status Page

Please visit our status page to keep up to date with any maintenance or incidents, and to subscribe to updates.



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Account management

If you don’t have the direct contact details for your Account Manager, contact us and we’ll connect you.


T: 01244657018
E: Email us

Sales & product enquiries

If you'd like to know how our products and services can support your business, contact us


T: 01244 657005
E: Email us

Credit control

If you have a finance query, our team are happy to help


T: 01244 657004
E: Email us

Accounts payable

If you have a billing query, our team are happy to help. Guidance on our payment procedures is below.


T: 01244 657048
E: Email us
Payment Procedures

General enquiries

If you'd like to talk about anything else, contact us


T: 01244 657333
E: Email us

Media enquiries

Lauren James - PR & Social Manager


E: communications@gbgplc.com

Criminal Record Check

If you’re a member of the public with a query about your criminal record check and GBG is the provider, contact us.


T: 0845 251 5000

Credit file

If you’re a member of the public with a query about why GBG is named on your credit file, contact us.


E: Email us

Request a callback

Give us a call, or get in touch using the form below.




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