From Pandemics and Black Swans to the Rise in Identity Fraud

Discover how COVID-19 has impacted digital business strategies

COVID-19 caused a sudden “digital acceleration” – a once-in-a-generation ‘black swan’ event in which our reliance on technology was catapulted forward by a decade or more.

In this “new normal”, a digital-first business model is no longer a luxury or a forward-looking strategy - it’s a necessity.

  • 81% of businesses

    Believe identity verification can be a strategic differentiator

  • 54% of business

    Say identity verification has become more complicated and complex in the last three years

  • Two thirds of organisations

    Experienced known or suspected identity fraud attempts in the last 12 months

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