Resource library

Video GBG In conversation with Phil Creed - full video

Phil Creed talks to Darnell Walker about the impact the increasingly sophisticated regulatory landscape is having on customer due diligence, AML compliance and onboarding.

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Video Multi Bureau: Regulator’s demands

Phil Creed explains that regulators have become more sophisticated which means the way you perform multiple matching checks has had to adapt to comply.

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Video Multi Bureau: True Multiple Matching

Phil Creed shares his thoughts on the importance of data provenance to achieve true multiple matching during customer onboarding.

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Video Multi Bureau: Scaling with Data

Phil Creed shares the challenges companies face around data, when they want to scale outside the UK.

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Video Multi Bureau: Ongoing Compliance

Phil Creed explains the need to juggle investment between onboarding new customers and re-verifying existing ones.

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Video Multi Bureau: Customer Experience

Phil Creed tells us what good CDD and onboarding should looks like, along with giving great customer experience.

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