Orchestration

Connect the dots.

Introducing Orchestration

In today's digital world you may never meet your customers face to face, but you can still build strong relationships from the very first digital interaction. You need to deliver a great customer experience and carefully manage fraud and compliance requirements - and it needs to be instantaneous and cost effective. Orchestration enables you and your team to make better informed, more accurate decisions during the onboarding process. The module combines information from a wealth of data sources to build a clear risk and opportunity profile for each applicant - it gives you the assurance you need that every new customer is a good customer.

Why use Orchestration?

Easy on, easy off.

Orchestration evolves with your customers and responds instantly to the changing fraud and compliance landscape. You can choose to include as many, or as few, data sources as you wish in order to meet your business objectives and eliminate unnecessary costs.

Assemble your own strategy.

Orchestration allows you to build your customer onboarding journey to meet your organisation's needs. Drag and drop workflows and inbuilt data connectors make it easy to create and update Orchestration to support your business strategy.

Bring your own data, or choose ours.

Whether your focus is on compliance management, fraud prevention - or both  - our flexible solution allows you to integrate intelligence from any number of data sets whether they're from your own internal records, a third party source, or GBG's robust portfolio of identity and location data.

Intelligent KYC.

By using multiple data sources strengthens your ability to verify the identities of customers during the onboarding process. It's not just about identifying potential financial crime risks - it's about recognising customers as individuals and tailoring their brand interactions to create an unforgettable experience.

Single click responsiveness.

Adjust rules, workflows and data sources in a single click to adapt to changing AML, CTF and KYC regulatory requirements. Your ability to respond quickly to nuances in the financial crime landscape impacts the cost of fraud to your business through losses and investigation costs.

Leverage your ecosystem.

Remember to connect the dots within your own organisation. Orchestration unites siloed departments to create a single point of truth for each individual's profile - when you leverage a larger sample of your own data it creates a better experience for your customers and cuts unnecessary costs.