customers actually complete a purchase
lost to abandoned carts in 2016
of US adults abandon an online purchase because a site asked for too much information
Typos, misspellings and false information at the point of registration can cause a whole host of problems later down the line. Accidental or intentional, you need to know what information is valid, and what isn't.
You almost had it! Your customers' start the checkout process - but then drop off, and you need to know why. Is your website asking for too much information?
You've received incorrect address information at registration, and therefore deliver to the wrong address. Your costs increase and you risk damaging customer satisfaction and your reputation.
Don't be one of the 94% of businesses who say address errors impact their performance and customer loyalty.
per record when verifying data accuracy at the point of entry
per record to correct or clean up data in batch form
per record if you don't do anything – including the costs associated with low customer retention and inefficiencies
Make the right decision.
A smooth onboarding process is crucial to the success of your business. Ideally, we'd all like 100% of our customers to complete registration. Postal code lookup can help you achieve this.
Using postal code lookup can dramatically improve your online customer experience. Make it quicker and easier for your customers to register by offering real-time postal code validation at the point of data capture. Reduce drop offs and cart abandonment. Boost your conversions.
Have the confidence that you’ve got the right address, and know exactly where your goods are being delivered. Deliver orders to your customers first time. Avoid costly delivery errors and improve your customer satisfaction and loyalty.
Increase the efficiency of your organisation by using postal code validation. Use postal code lookup in your company database, CRM or ERP system and reduce the time needed for data entry. Speed up queue times at your tills and service desks. Eradicate typos and errors. Reduce the need for data cleansing in the future by capturing correct data first time.
The benefits for us extend beyond usability for our customers as it is a simple process for us to implement and ensures the accuracy of the address data that we capture.
We have been working with GBG since the launch of Nectar Italia and using Loqate we can be very confident in the quality of our address data.