69.57%

Average cart abandonment rate across all industries

$18 billion

sales revenue ecommerce brands lose each year because of cart abandonment

55%

of shoppers will abandon their cart if they need to re-enter shipping information

Do you face any of these issues?

Incorrect data

Typos, misspellings and false information at the point of registration can cause a whole host of problems later down the line. Accidental or intentional, you need to know what information is valid, and what isn't.

Cart abandonment

You almost had it! Your customers' start the checkout process - but then drop off, and you need to know why. Is your website asking for too much information?

Missed deliveries

You've received incorrect address information at registration, and therefore deliver to the wrong address. Your costs increase and you risk damaging customer satisfaction and your reputation.

Don't be one of the 94% of businesses who say address errors impact their performance and customer loyalty.

The cost of accurate data

per record when verifying data accuracy at the point of entry

$10

per record to correct or clean up data in batch form

$100

per record if you don't do anything – including the costs associated with low customer retention and inefficiencies

Make the right decision.

A smooth onboarding process is crucial to the success of your business. Ideally, we'd all like 100% of our customers to complete registration. Postal code lookup can help you achieve this.

Book a demo

Start using postal code validation today

Validate postal codes at point of data capture

Reduce cart abdonment and drops offs

Deliver to the right address, every time

Improve customer satisfaction and loyalty

Postal code validation

Using postal code lookup can dramatically improve your online customer experience. Make it quicker and easier for your customers to register by offering real-time postal code validation at the point of data capture. Reduce drop offs and cart abandonment. Boost your conversions.

Have the confidence that you’ve got the right address, and know exactly where your goods are being delivered. Deliver orders to your customers first time. Avoid costly delivery errors and improve your customer satisfaction and loyalty.

Increase the efficiency of your organisation by using postal code validation. Use postal code lookup in your company database, CRM or ERP system and reduce the time needed for data entry. Speed up queue times at your tills and service desks. Eradicate typos and errors. Reduce the need for data cleansing in the future by capturing correct data first time.

Book a demo now

Postal code lookup features

Simple set up

Start capturing addresses within seconds.

Real-time postal code searching

Check instantly whether postal codes entered during customer registration are correct. Return a full and valid address from just a postal code.

Smart sorting

Auto-complete results appear as soon as you start typing a postal code, with nearest locations coming up first.

Compatible across devices

Our postal code lookup solutions are compatible on mobile, tablet, smartphone and EPoS kiosks. Available as a local installation or as a web service (SaaS), and through technology partners. Integrate into any call centre software application or electronic form.

Global coverage

We can validate global postal codes in more than 240 countries and territories worldwide - all through a single interface. Our unique partnerships with local data providers mean we can offer extended data files that surpass local postal authority files.

Regular updates

You can customise our postal code validation solution to suit your needs. Choose daily, monthly or quarterly updates.

Why you should use postal code validation

Boost conversions

Customer registration is your first chance to make a good impression. Provide your customers with a seamless onboarding experience, they only need to enter the data once. Reduce drop offs and incorrect data capture with real-time postcode lookup and validation.

Reduce your costs

Speed up queue time at tolls and service desks. Reduce keystrokes and human error. Deliver the first time, every time.

Build your reputation

Happy customers spread the word. Improve your customer loyalty and build long-lasting relationships.

Improve your customer communication

If you know you have the right address, you can have confidence that you are contacting the right customer.

GBG products to help with your address validation

Loqate, a GBG solution

Reach every customer, anywhere. Address verification powered by the most accurate global location data. Deliver exceptional experiences to every customer, wherever they are located.

Discover more

Don't take our word for it, hear from some of our customers...

The benefits for us extend beyond usability for our customers as it is a simple process for us to implement and ensures the accuracy of the address data that we capture.

Virgin Holidays

We have been working with GBG since the launch of Nectar Italia and using Loqate we can be very confident in the quality of our address data.

Nectar Italia

Do you want to know more about postal code lookup?

Get in touch and we'll be happy to help

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Postal Code Lookup

We'll help you use postal code lookup simply, and globally