One-touch Digital Onboarding

It’s already in your customers’ hands

Minimise customer drop-off with one-touch digital onboarding

We're here to help

GBG’s Identity checking solutions simplify the identity verification process by enabling customer onboarding across any channel, including the mobile web.

The biggest obstacle to frictionless onboarding is the need for a customer to download an app. Our new web-based Software Development Kit (SDK) removes this problem by offering access via the web browser on every customer’s smartphone. Our web SDK allows users to access the high-quality camera on their device, ensuring the best possible capture of their ID document, first time.

IDscan web SDK also reduces the need to ask customers which country they’re from and what documents they intend to present with features including:

  • SmartCapture

    Our SDK eliminates blurring and glare by taking the photograph when conditions are just right, resulting in better image quality.

  • Auto-classification

    Web SDK saves customers time by automatically determining what document is being captured.

  • Simple liveness detection

    Be confident your customer is truly present during onboarding by asking them to perform simple gestures.

  • Camera capability detection

    Web SDK automatically defaults to file upload when it detects your customer’s camera can’t capture clear enough images.

  • Instant availability

    Web SDK is accessible via smartphone, with no need to download large applications, remember AppStore passwords, or store large files on their phones.

Download our guide to digital onboarding


How can we help you

Why GBG one-touch onboarding?

  • Document recognition – no need to ask users to specify the type of document they are submitting
  • Smart capture – remove the reliance on the customer to capture a good quality image
  • Data extraction – Reduce the need for manual entry of information and reduce data entry mistakes
  • Face Match – Ensure the ID document submitted matches the person trying to access your services
  • Liveness – Anti-impersonation technology for additional fraud protection
  • Tolerance levels – Take control of customer onboarding customisable acceptance criteria
  • Anti-Tampering detection – Ensure documents have not been digitally altered
  • Online Forensic Document Checking Service – Eliminate the need for manual investigation of exceptions

Book a demo now

4 reasons why our customers choose GBG's one touch digital onboarding

  • Be confident your customers are who they say they are

  • Protect yourself and your customers from identity fraud, money laundering and reputational damage

  • Get help to comply with relevant laws, standards and regulations

  • Improve efficiency; save time and resource

Contact us for a free, no obligation chat or to see a demo

Have confidence your customers are who they say they are

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