Legal

Terms and privacy

Data Management Policy Statement

GB Group plc ('GBG') takes a proactive approach to promoting best practice and consumer privacy to its customers. We have been careful to address issues of privacy and freedom of information in our product development. Steps have also been taken to protect the information processed and maintained on consumers through our DataManagement services.

- GB Group plc ('GBG') is a member of the Direct Marketing Association, whose mission is to raise the stature of the direct marketing industry - giving the consumer trust and confidence in direct marketing (www.dma.org.uk).

- GB Group plc ('GBG') uses the codes and guidelines from the Data Protection Act, Advertising Standards Authority, Direct Marketing Association, Direct Mail Accreditation & Recognition Centre and Mailing and Telephone Preference Services.

- Each customer of GBGroup plc will have their own perspective on issues according to the way they wish to apply the data to their own business. Any concerns that customers or prospective customers may have can be taken up with GB Group plc ('GBG') or the appropriate authority.

On-line Privacy Policy Statement

Users of the GB Group plc ('GBG') web site can be assured that the protection of privacy and confidentiality is given the highest priority. All personal information that is collected, held and used complies with the Data Protection Act 1998.

Information Collected

GB Group plc ('GBG') does not collect any individual identifier information from web site visitors other than information that is knowingly and voluntarily given. The only anonymous information collected is the number of users visiting the site and which are the most popular areas of the site.

Use of information

The information collected will be used to contact you with further relevant communications, however you can inform GB Group plc ('GBG') at any time if you no longer require information to be sent.

Data Security

GB Group plc ('GBG') takes appropriate measures to safeguard the information it holds from unauthorised access or improper use.

Integrity of data

GB Group plc ('GBG') takes all reasonable steps to ensure that the information it holds is accurate.

Trademarks

This page contains the most current information on GBG's trademarks and their status:

Datacare ®

E-Trace ®

GB Accelerator ®

GB Authenticator ®

GB Enhancer ®

GB Group plc (logo) ®

GB National Register ®

ID3 ®

4CUK ®

Terms for Suppliers

Download GBG Standard Terms and Conditions for Suppliers ("the Conditions") 

The use of UK phone data

The UK Telephone Number Database (an extract from BT OSIS) can only be used within GBG products for the purposes of telephone appending or telephone A-Z listings search.  The terms validation and verification refer to GBG's Identity Management product and service offerings.  For the avoidance of doubt GB Group plc ('GBG') does not refer to any of BT's products and services where it uses the terms validation and verification.

ID Verified by GB Group plc ('GBG')

What does the ID Verified by GBG badge mean?

The site using the badge is a GBG client. The badge confirms that the client's customer has been officially checked and verified by GB Group plc ('GBG').

GBG's Identity Verification solutions give you the highest possible degree of confidence that the person you are talking to really is who they say they are - globally. Powered by GBG's innovative ID3 technology, GBG provides unique data matching capabilities that authenticate an individual's identity, within seconds.

Although the process is rigorous, it cannot provide an absolute guarantee against instances of fraud occurring. Consequently, neither GBG or the client using the ID Verified by GBG badge can accept responsibility for any loss, liability and damage that may be incurred by users of any site using the ID Verified by GBG badge.

Find out more about GBG's verification solutions here

Cookie policy and Traffic Data: Version: 1.0 Last updated: 11th August 2015

This privacy policy sets out how GB Group PLC uses and protects any information that you provide when you use this website (www.gbgplc.com).

GB Group plc ('GBG') is committed to ensuring that your privacy is protected. Should you decide to provide certain information by which you can be identified when using this website, then you can be assured that your data will only be used in accordance with this privacy statement. Any other data which we collect cannot be used to personally identify you and is used so we can make improvements to the site and our marketing.
We may amend this privacy policy from time-to-time and new versions will be posted on this website with an updated version number and date displayed at the top of this page.

Cookies are small text files which are transferred from our site, products and services and stored on your mobile or computer’s hard drive. We use a combination of cookies to help us to provide you with a personalised service, and also to help make our site, products and services better for you. You can select your cookie preference when you visit our site. If you decide not to accept all of the cookies, you’ll still be able to use our site but some things might not work properly.

We use the following different types of cookies: Session cookies

These are temporary cookies which are deleted when you close your browser or leave your session on our site or in the product or service. We use session cookies on our site to identify and track users and to store information about your preferences. Our session cookies may also contain your company name and email address.

Persistent cookies

Persistent cookies enable our site to ‘remember’ who you are and to remember your preferences on our site. Persistent cookies will stay on your computer or device after you close your browser or leave your session.

Web analytics cookies and similar technologies

Our site uses web analytic cookies. These cookies allow us to recognise and count the number of visitors and see how they move around our site. This helps us to improve our service to you.
We keep a record of traffic data which is logged automatically by our server, such as your IP address, the website that you visited before ours, and the website you visit after leaving our site. We also collect some site statistics such as access rates, page hits and page views. We are not able to identify any individual from traffic data or site statistics.

Cookies we use and disabling cookies

Performance
We use the following performance cookies on this website:

Description of cookie: Google Analytics (_utma, _utmb, _utmc, _utmz,_utmv)

Purpose of cookie: These are analytics cookies. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google stores the information collected by the cookies on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Unless you opt-out of the Google Cookie, by using this site you consent to the use of the Google Cookie and any information generated by Google Analytics. Click here for an overview of privacy at Google and for information on how to opt-out from all Google Analytics cookies (from all sites not just from GBG) or click here to learn how to stop your browser accepting the GBG cookie
“Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above." You can find out more about this service at http://www.google.com/analytics.

We have tried to include all the cookies that we use on our site but sometimes there may be a delay in updating the list. If you think a cookie is missing or notice a discrepancy please email us at Digital.Marketing@gbgplc.com.
You may be able to configure your browser to restrict cookies or block all cookies if you wish however, if you disable cookies you may find this affects your ability to use certain parts of our site. For more information about cookies and instructions on how to adjust your browser settings to accept, delete or reject cookies, see the Internet Advertising Bureau website http://youronlinechoices.com

The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better. You can learn more about Google Analytics or opt out if you wish.

Links to other websites from gbgplc.com

Our website may contain links to other websites.  If you click on a click and leave our site we do not have any control over websites other than www.gbgplc.com and this privacy policy only relates to our web site. To view our terms and privacy please select this from the menu above.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate your preferences;
• if you have previously agreed to us using your personal information, you may change your mind at any time by writing to or emailing us at Digital.Marketing@gbgplc.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Company details
GB Group plc ('GBG') is registered with the Information Commissioners Office (ICO) no Z7493460 and is registered in the UK Company No 2415211.

Registered Address:
The Foundation, Herons Way, Chester Business Park, Chester CH4 9GB.

A cookie is a container for holding simple pieces of information that relate a website to a visitor on a given device (Computer, Phone etc). Each time you request a page your device will send the contents of the Cookie along with the request. This allows the website to link each request together and potentially identify the user/device.

The information contained within the Cookie is often used to lookup further details held by a website. Many website make use and require Cookies for normal operation.

Email Disclaimers

The following disclaimer will apply to all e-mails relating to solutions provided by GB Group plc:

GB Group plc ('GBG')

Registered Address: The Foundation, Herons Way, Chester, CH4 9GB
Registered in England number: 2415211
VAT number: 539 7162 18

DISCLAIMER: This e-mail contains proprietary information some or all of which may be legally privileged. It is for the intended recipients only. If you are not an intended recipient you must not use, disclose, distribute, copy, print, or rely on this e-mail in any form or manner.

Accordingly; GB Group plc ('GBG') disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation.

All email communications are subject to contract and nothing stated in this e-mail shall be binding upon GB Group plc ('GBG') unless agreed formally in writing and signed by authorised representatives of the parties.

If you have received this e-mail message in error, please notify us immediately by telephone on 01244 657333. Please also destroy and delete the message from your computer.