Terms and privacy

Data Management Policy Statement

GB Group plc ('GBG') takes a proactive approach to promoting best practice and consumer privacy to its customers. We have been careful to address issues of privacy and freedom of information in our product development. Steps have also been taken to protect the information processed and maintained on consumers through our DataManagement services.

- GB Group plc ('GBG') is a member of the Direct Marketing Association, whose mission is to raise the stature of the direct marketing industry - giving the consumer trust and confidence in direct marketing (

- GB Group plc ('GBG') uses the codes and guidelines from the Data Protection Act, Advertising Standards Authority, Direct Marketing Association, Direct Mail Accreditation & Recognition Centre and Mailing and Telephone Preference Services.

- Each customer of GBGroup plc will have their own perspective on issues according to the way they wish to apply the data to their own business. Any concerns that customers or prospective customers may have can be taken up with GB Group plc ('GBG') or the appropriate authority.

On-line Privacy Policy Statement

Users of the GB Group plc ('GBG') web site can be assured that the protection of privacy and confidentiality is given the highest priority. All personal information that is collected, held and used complies with the Data Protection Act 1998.

Information Collected

GB Group plc ('GBG') does not collect any individual identifier information from web site visitors other than information that is knowingly and voluntarily given. The only anonymous information collected is the number of users visiting the site and which are the most popular areas of the site.

Use of information

The information collected will be used to contact you with further relevant communications, however you can inform GB Group plc ('GBG') at any time if you no longer require information to be sent.

Data Security

GB Group plc ('GBG') takes appropriate measures to safeguard the information it holds from unauthorised access or improper use.

Integrity of data

GB Group plc ('GBG') takes all reasonable steps to ensure that the information it holds is accurate.


This page contains the most current information on GBG's trademarks and their status:

Datacare ®

E-Trace ®

GB Accelerator ®

GB Authenticator ®

GB Enhancer ®

GB Group plc (logo) ®

GB National Register ®

ID3 ®

4CUK ®

Terms for Suppliers

Download GBG Standard Terms and Conditions for Suppliers ("the Conditions") 

The use of UK phone data

The UK Telephone Number Database (an extract from BT OSIS) can only be used within GBG products for the purposes of telephone appending or telephone A-Z listings search.  The terms validation and verification refer to GBG's Identity Management product and service offerings.  For the avoidance of doubt GB Group plc ('GBG') does not refer to any of BT's products and services where it uses the terms validation and verification.

ID Verified by GB Group plc ('GBG')

What does the ID Verified by GBG badge mean?

The site using the badge is a GBG client. The badge confirms that the client's customer has been officially checked and verified by GB Group plc ('GBG').

GBG's Identity Verification solutions give you the highest possible degree of confidence that the person you are talking to really is who they say they are - globally. Powered by GBG's innovative ID3 technology, GBG provides unique data matching capabilities that authenticate an individual's identity, within seconds.

Although the process is rigorous, it cannot provide an absolute guarantee against instances of fraud occurring. Consequently, neither GBG or the client using the ID Verified by GBG badge can accept responsibility for any loss, liability and damage that may be incurred by users of any site using the ID Verified by GBG badge.

Find out more about GBG's verification solutions here

Email Disclaimers

The following disclaimer will apply to all e-mails relating to solutions provided by GB Group plc:

GB Group plc ('GBG')

Registered Address: The Foundation, Herons Way, Chester, CH4 9GB
Registered in England number: 2415211
VAT number: 539 7162 18

DISCLAIMER: This e-mail contains proprietary information some or all of which may be legally privileged. It is for the intended recipients only. If you are not an intended recipient you must not use, disclose, distribute, copy, print, or rely on this e-mail in any form or manner.

Accordingly; GB Group plc ('GBG') disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation.

All email communications are subject to contract and nothing stated in this e-mail shall be binding upon GB Group plc ('GBG') unless agreed formally in writing and signed by authorised representatives of the parties.

If you have received this e-mail message in error, please notify us immediately by telephone on 01244 657333. Please also destroy and delete the message from your computer.

Modern Slavery Statement

At GBG, we are committed to improving our practices to ensure that slavery and human trafficking are not taking place in any part of our business or supply chain.  We expect the same commitment from our suppliers, contractors and business partners.  To read GBG’s Modern Slavery Statement please click here.