Our data and software solutions optimise your member data, enable digital contact strategies and proactively identify member life events to support your regulatory requirements and transform engagement strategies to improve member experience and reduce operational costs.
Have confidence in the quality and validity of your member database to enable compliance with regulatory guidance from the Pensions Regulator and the Information Commissioners Office.
Monitor your member base proactively with alerts such as Pre-Mover, and Mortality data to allow appropriate engagement and reduce the risk of fraud and overpayment by as much as 50%.
Efficiently locate and contact members through the UK’s most comprehensive data network and drive streamlined verification through real time digital data, document and biometric verification.
Quickly locate and engage with lost members and investigate suspicious or fraudulent activity to reinstate suspended pensions quickly, resolve payment fraud and verify pension entitlements.
Ensure your members have the best possible experience
Comply with data accuracy and quality guidance from the Pensions Regulator and the ICO
Proactive alerts and contact strategies reduces error, overpayment and minimises the cost of error
Have confidence in the identity of the member interacting and recognise potentially vulnerable members
Contact us today for a Data Accuracy Evaluation or to discuss how GBG could help improve your digital member experience. Contact us today to explore how GBG’s innovative solutions could enhance your members experience.