How to proactively engage members in a digital world

The pensions industry is changing...are you ready?

The pressure is on. As the pensions industry returns to a new sense of normal there is renewed energy for the adoption of digital processes.

With the government-led ‘pensions dashboard’ project fast approaching along with the potential for open finance to transform the way consumers interact with their pension providers, members are becoming more comfortable with a fully digital-first experience.

Pension funds must stay up to date to avoid being left behind – especially with the rise of industry disruptors who are leading with a digital-first approach. 

Key topics include:

  • The Pensions dashboard
  • How to proactively engage members
  • Combat increasing fraud risk
  • Locate lost members in seconds

Proactive member engagement

Efficiently locate and contact members through the UK’s most comprehensive data network and drive streamlined verification through real time digital data, document and biometric verification.

Reduce Fraud Risk

Monitor your member base proactively with alerts such as Pre-Mover, and Mortality data to allow appropriate engagement and reduce the risk of fraud and overpayment by as much as 50%.

Digitally locate and verify members

Quickly and with confidence - research, investigate, understand and if needs be engage with members. Identify potentially fraudulent activity and/or reinstate pension entitlements.

Meet our speakers

Simon Rance

Pensions Administration Expert | WTW

Philip Dickinson

Director | Cosan Consulting Limited

Spencer Lynch

Director of Innovation; Wealth, Life & Pensions | GBG

Chloe Taylor

Director | Quietroom

Watch now

Watch the on-demand webinar where we discuss how you can proactively engage members in a digital world, improve data accuracy, increase operational efficiencies and stop pension fraud at the door.