Webinar Series

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A series of webinars focused on fraud and compliance with guest speakers from Citi Bank, Arval (BNP Paribas Group), First Abu Dhabi Bank and more...

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Carol Hamilton, Regional Director EMEAA | GBG

Join your peers and a host of industry experts in this series of webinars focused on best practices in fraud and compliance management across the complete customer lifecycle from digital on-boarding and application, through to transacting.

From tackling scams to harnessing machine learning technology, our guest speakers will share unique insights on the challenges regulated organisations face and how to overcome them.

Using fraud detection & compliance to enable growth

In the first event of this powerful series, GBG will be joined by Arval, vehicle leasing arm of BNP Paribas Group and South Africa's largest shopping retail HomeChoice.

Tess Pumfrey


Christos Loukakis


Using fraud detection & compliance to enable growth
Tackling the rise of fraud scams in an increasingly digital world

We will be looking at evolving threats of scams and how tricky they are to detect and provide insight on how to prevent them in structured data.

Nic White

Citi Bank

Nicholas Palmer


Tackling the rise of fraud scams in an increasingly digital world
Harnessing alternative data & machine learning for multi-layered fraud & compliance decisioning

We will discuss alternative data and machine learning with benefits and advantages of using them and look at regulatory environment on use of alternative data.

Charanjeet Singh

First Abu Dhabi Bank

Michele Tucci


Harnessing alternative data & machine learning for multi-layered fraud & compliance decisioning

What you will learn

  • Cutting Edge Technology

    Discover recent industry trends including increasing adoption of AI, behaviour intelligence and data orchestration

  • World-Class Speakers

    Hear first-hand stories from peers in the industry about how they are applying technology, analytics and data to address challenges

  • Collaborate & Contribute

    Connect with industry colleagues and be part of GBG’s international customer community

  • Our Commitment to Your Success

    Learn about upcoming releases and contribute to GBG’s future strategic direction

  • Knowledge Sharing

    How GBG helps organisations to adapt their fraud & compliance strategies to lessen the financial and reputational costs

  • Turn Your Gains into Actions

    Learnings and take aways to help you deepen your understanding to deploy fraud and compliance technology in your organisation

Meet our speakers

Tessa Pumfrey

Head of Global Process | Arval

Tessa leads the Global Process Team for Arval’s Head Office where she is responsible for co-ordinating the delivery of Process Improvement Initiatives across all of Arvals Entities. The Corporate Team lead cross entity initiatives as well as Coaching local entities in delivery of their projects and promoting best practice and knowledge sharing.

Cristos Loukakis

Outsource & Debt Recovery Manager | HomeChoice

Christos has been with HomeChoice over 5 years and oversees the Forensic and Customer processing teams and he is involved in providing analytical assistance to the Operations team and business. He runs and sets up reports to monitor Fraud and is involved in driving analytics aimed at minimising fraud within the business.

Nic White

Global Head of Fraud Prevention | Citi Bank

Nic has been with Citi for 17 years, with over 12 years’ experience in Fraud and Operational Risk Management. Nic specializes in payment and account takeover fraud and is an expert on the risks posed by Business Email Compromise. Nic is passionate about the benefits of proactive education and has designed and delivered client awareness events across the globe.

Nicholas Palmer

VP, International Business | Group-IB

Nicholas Palmer has been working with Group-IB for the last five years and has been committed to building the international business. In order to make this happen, Nicholas has been focused on sharing insights on financial crime to Europol's EC3 as a frequent speaking in the AG community as well as being involved in Threat Intel and Fraud Sharing groups, globally.

Charanjeet Singh

Sr. Vice President & Head - Fraud Risk & Investigation | FAB

Charanjeet has experience in setting up fraud risk functions from scratch at some organisations while at others he strengthened the fraud risk framework covering all the aspects of fraud prevention, detection and investigation. He is in UAE for over 9 years and is working as Senior Vice President and Head of Group Fraud Risk & Investigation at First Abu Dhabi Bank since 2014.

Michele Tucci

Chief Product Officer | CredoLab

Michele is the Chief Product Officer of CredoLab, the largest developer of bank-grade digital credit risk scorecards based on mobile device data. An enthusiastic strategic thinker and business developer, Michele has 19 years of demonstrable track record of building and marketing online, mobile and offline payments products, consumer lending, cards, and FinTech solutions.

Carol Hamilton

Regional Director EMEAA | GBG

Carol is responsible for GBG's Fraud & Compliance business across EMEAA. SHe has an international team working to take GBG expertise and solutions out to customers and solve their fraud and compliance challenges.

Max Excell

Regional Business Development Director EMEAA | GBG

Max is responsible for leading the business development team for GBG’s Fraud and Compliance business across EMEA. The business development team are based in various geographies in EMEAA to help service the existing account base, whilst identifying the new.

Watch this webinar series on demand