Instinct Hub

Digital onboarding fraud and compliance management

Introducing Instinct Hub

GBG Instinct Hub is a compliance and fraud management platform up scaled with multi layered defense to enable frictionless digital onboarding across omnichannel. It is designed to protect against modern day, complex financial crimes 4.0 incursions in the account opening and application stage across online and in branch, and can be flexibly deployed via on-premise, hybrid, and cloud.

Fraud is 8 times more prevalent online than in branch

Instinct Hub detects organized attacks like social engineering, first party fraud, synthetic IDs

More than 50% of financial institutions are unprepared for digital transformation

Instinct Hub protects against fraud in online banking, instant e-approvals, e-wallets

Industry-leading Fraud and Compliance Management

Chartis Regulation Asia
Recognized as the Category Leader by Chartis for KYC and AML Solutions, 2020. Awarded Best Solution in Fraud Monitoring & Detection in the Regulation Asia Awards for Excellence 2020.



Asia Risk Awards Forrester

Winner of the Cyber Risk Solution of the Year at the AsiaRisk Technology Awards 2020.

Listed as Enterprise Fraud Management player in Forrester's Now Tech APAC, Q4 2020 Report.


  • More quality customers

    Lower false positives by up to 20% and increase fraud detection accuracy by up to 30%

  • Frictionless customer experience

    Straight through processing from KYC to compliance to fraud

  • Enable digital readiness

    Reduce success rate of online attacks with orchestration of cyber and behavioural intelligence

  • Reduce fraud loss

    Orchestration increases data reach to repositories, detecting complex financial crimes with advanced anomaly detection and data enrichment thereby increases fraud detection accuracy. Machine learning identifies more online frauds by up to 30%.

  • Onboard more good customers

    Straight through process creates efficiency and speed to verify, validate and sieve out good customers during onboarding. Predictive analysis intelligently suggests new rules, variables and recommend threshold parameters to improve detection, reducing false positives by up to 20%.

  • Performance at scale

    Keep valuable customers happy with sub-seconds application and risk assessment; process over 2 million applications per day using precise or fuzzy matching. Modular solution and customizable configuration, variables and ruleset volumes cater to enterprise and SME deployment.

  • Acceleration to market

    Launch your new in-store and online products faster with a platform supporting end-to-end fraud and compliance management readiness. Integrate with various new data sources faster with plug and play Orchestration API to better assess risk and onboard customers in new markets faster.

Find out more about GBG Instinct Hub

Download brochure now

Financial crimes impact 49% of global organisations, with 31% as cybercrimes.

Find out how Instinct Hub – Digital Onboarding Fraud and Compliance Management, can keep quality customers and keep out bad actors in today’s digital economy.

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