Australia and New Zealand's rapidly digitalising businesses recognise that customer identity is the foundation of strong customer engagement and trust. This foundation has become more crucial as different businesses see an upsurge of new customers onboarded.
And here is the ongoing challenge: what companies are doing to verify identity needs to be closely aligned with evolving customer expectations, compliance, and new technologies. And old ways of verifying customer identities and information must give way to biometric and other intelligence-driven capabilities.
We unveil "Digital Identity Verification that both Customers and Businesses Trust" – new IDC research, commissioned by GBG, on customers and businesses in Australia and New Zealand. Join our webinar to discuss new ways that challenges in identity intelligence are resolved.
Identity intelligence as a multi-sided discipline: How customer, business, and ecosystem requirements are converging.
Customer attitudes and preferences towards frictionless identity verification: is there such a thing as frictionless?
New technologies that ensure trust in the use of digital identity verification while delivering superior customer experience.