customers actually complete a purchase
lost to abandoned carts in 2016
of US adults have abandoned an online purchase because sites asked for too much information
Whether it's intentional or accidental, people make mistakes. Typos, misspellings and false information gathered at the point of registration can cause a whole host of problems later down the line. You need to know what information is valid, and what isn't.
If you're finding it hard to take customers all the way through your online journey - you're doing it wrong. Why are you seeing cart abandonment? Is your website asking for too much information?
Delivering to the wrong address is costly, time-consuming and potentially damaging to your brand. If you've received incorrect address information at registration, you won't know until you come to deliver...but then it's too late.
Don't be one of the 94% of businesses who say address errors impact their performance and customer loyalty.
per record when verifying data accuracy at the point of entry
per record to correct or clean up data in batch form
per record if you don't do anything – including the costs associated with low customer retention and inefficiencies
Make the right decision.
A seamless onboarding process is important for your organization to be successful. We would all like 100% of our customers to complete registration. International address validation can help you achieve this.
Improve your online customer experience with address validation software. Make your online journey quicker and easier. Onboard customers more efficiently and validate addresses at the point of data capture. Get more customers to complete the registration process and boost your conversions.
International address validation gives you the confidence that you've got the correct address, right across the world. You'll know exactly where your goods are being delivered, so you can deliver orders first time, every time. Reduce your costs associated with delivery errors and enhance customer satisfaction and loyalty.
Address validation also helps you communicate more effectively with your customer base. Send the right correspondence to the right address. Maintain customer relationships.
Integrate address validation software into your CRM or ERP systems, or into your customer database and reduce the time taken to onboard customers. Reduce queue time at your tills and service desks and eliminate typos and human errors. Reduce the need for data cleansing at a later date.
The benefits for us extend beyond usability for our customers as it is a simple process for us to implement and ensures the accuracy of the address data that we capture.
We have been working with GBG since the launch of Nectar Italia and using Loqate we can be very confident in the quality of our address data.