customers actually complete a purchase
lost to abandoned carts in 2016
of US adults have abandoned an online purchase because sites asked for too much information
Your customers will often enter misspellings, typos and false information when registering. This can cause you a whole host of problems later down the line. Whether accidental or intentional, you need to know what information is valid, and what isn't.
So close! But your customers aren't completing the checkout process. What's stopping them? Is your website asking for too much information?
You've delivered to the wrong address after receiving incorrect data at registration. Every missed delivery costs you money, and risks damage to your customer satisfaction and your reputation.
Don't be one of the 94% of businesses who say address errors impact their performance and customer loyalty.
per record when verifying data accuracy at the point of entry
per record to correct or clean up data in batch form
per record if you don't do anything – including the costs associated with low customer retention and inefficiencies
Make the right decision.
A frictionless onboarding process is vital to the success of your organization. In an ideal world, 100% of your customers would complete registration. Address lookup can help you achieve this.
Make your online customer journey quicker and easier with address lookup. Get your customers to enter the correct address at the point of data capture by offering real-time address lookup. Reduce cart abandonment and drop offs. Improve your customer experience and boost your conversions.
Residential address lookup gives you the confidence that you've got the right address and lets you to know exactly where your goods are being delivered. Deliver orders first time, every time. Reduce the cost of delivery errors and increase customer satisfaction and loyalty.
Mailing address lookup can also help you stay in touch with your customers. Communicate effectively by sending correspondence to the right address. Build long-lasting customer relationships.
Address lookup can be used in your CRM, ERP system or company database to reduce the time taken to enter customer details. Make your queues smaller at service desks and tills, and eliminate errors and typos. With address lookup, you won't need to cleanse your data in the future, as you will have captured the right address first time around.
The benefits for us extend beyond usability for our customers as it is a simple process for us to implement and ensures the accuracy of the address data that we capture.
We have been working with GBG since the launch of Nectar Italia and using Loqate l we can be very confident in the quality of our address data.